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RESPONSIBLE SERVICE OF GAMING EXAM 2025 QUESTIONS AND ANSWERS List 5 key points in the role of a Responsible Gaming Advisor (RGA) ....ANSWER ...-1. Facilitate self-exclusion process 1. On duty 24 HOURS A DAY, 7 DAYS A WEEK 3. Assist customers who may be experiencing difficulties with their gambling behaviour 4. Provide information about responsible gaming programs and services 5. Referral to government-funded support services What should you do when a customer tells you they want to self-exclude/ban themselves? - ....ANSWER ...-Contact your Area manager. As for any of your other concerns while on the gaming floor, it is best to contact your Area manager. What are some observable signs? (Know at least 5) - ....ANSWER ...-1. Self disclosure of a problem with gambling or requests to self-exclude 2. Requests for assistance from family or friends concerned about an individual's gambling behaviour …FOR DTUDY PURPOSES ONLY…©️2025 ALL RIGHTS RESERVED… 1