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CRCR EXAM PREP 2025 QUESTIONS AND ANSWERS What are collection agency fees based on? - ....ANSWER ...-A percentage of dollars collected Self-funded benefit plans may choose to coordinate benefits using the gender rule or what other rule? - ....ANSWER ...-Birthday In what type of payment methodology is a lump sum or bundled payment negotiated between the payer and some or all providers? - ....ANSWER ...-Case rates What customer service improvements might improve the patient accounts department? ....ANSWER ...-Holding staff accountable for customer service during performance reviews What is an ABN (Advance Beneficiary Notice of Non-coverage) required to do? ....ANSWER ...-Inform a Medicare beneficiary that Medicare may not pay for the order or service What type of account adjustment results from the patient's unwillingness to pay for a self-pay balance? - ....ANSWER ...-Bad debt adjustment What is the initial hospice benefit? - ....ANSWER ...-Two 90-day periods and an unlimited number of subsequent periods ...©️ 2025, ALL RIGHTS RESERVED 1