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PJ'S COFFEE BARISTA TEST 2025 QUESTIONS AND ANSWERS Explain the difference between a cappuccino and a latte - ....ANSWER ...- Cappuccino has more foam and less steamed milk , latte has more steamed milk How many ounces of milk and espresso ( ED ) does a medium velvet ice get? ....ANSWER ...-2.5 oz How do we answer the store phone? - ....ANSWER ...-Thank you for calling PJ's on Read , How can I help you? What are the 4 alternative milk options ? - ....ANSWER ...-Almond , Soy , Coconut, Oat How many times does the headset beep before you answer it? - ....ANSWER ...-No more than 3 Why do we pull cars up in drive thru ? - ....ANSWER ...-To lower wait times and not back up the line What is your approach to upselling products , like pastries or specialty drinks ? ....ANSWER ...-If they order food suggest a drink , or if they order a drink suggest a pastry . Or show them the pastry bar How long does it take for the muffins to bake? - ....ANSWER ...-35 - 40 mins …FOR DTUDY PURPOSES ONLY…©️2025 ALL RIGHTS RESERVED… 1