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QUALITY ENGINEERING: EXAM 1 2025 QUESTIONS AND ANSWERS Crosby's definition of quality - ....ANSWER ...-Conformance to requirements or specifications Taguchi's definition of quality - ....ANSWER ...-A loss imparted to society from the time for the product is shipped and the loss is always incurred as performance deviates from the target value Zero Defects Concept - ....ANSWER ...-If people commit themselves and work hard to avoid errors then defects would be eliminated N-Type - ....ANSWER ...-Nominal-The-Best, like universal dimensions S-Type - ....ANSWER ...-Smaller-the-better, ambulance response time. Upper specification limit. L-type - ....ANSWER ...-Larger-the-better, like test scores. Lower specification limit. Step-Loss Function - ....ANSWER ...-Designed with an upper and lower specification. If the product does not fall within the specifications then it is considered bad, otherwise it is considered good ...©️ 2025, ALL RIGHTS RESERVED 1