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BIGGBY COFFEE EXAM 2025 QUESTIONS AND ANSWERS PERC is not a ___ ___. It is a ___ practiced every ___ of every day. ....ANSWER ...-single act; habit; moment P in PERC - ....ANSWER ...-Perception by customers that we respect their time and move them as quickly as possible. E in PERC - ....ANSWER ...-Every customer leaves the store in a better mood than when the customer arrived. R in PERC - ....ANSWER ...-Recognize each customer as an individual. C in PERC - ....ANSWER ...-Consistently produce a high quality beverage. PERC generally means... - ....ANSWER ...--the energetic, professional, and treat every order as if it were race do...everything with a sense of urgency -make eye contact, smile and be aggressively friendly...don't wait for the customer to talk to you -treat each customer as if he is your only concern...learn their names, drinks, and stories …FOR DTUDY PURPOSES ONLY…©️2025 ALL RIGHTS RESERVED… 1