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NAHAM EXAM 2025 QUESTIONS AND ANSWERS
NAHAM EXAM 2025 QUESTIONS AND ANSWERS
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NAHAM
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NAHAM
NAHAM EXAM 2025 QUESTIONS AND ANSWERS
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| Uploaded on: | September 10, 2025 |
| Last updated: | September 10, 2025 |
| Number of pages: | 12 |
| Written in: | 2025/2026 |
| Type: | Exam (elaborations) |
| Contains: | Questions & Answers |
| Tags: | NAHAM EXAM 2025 QUESTIONS AND ANSWERS |
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NAHAM EXAM 2025 QUESTIONS AND ANSWERS AIDET - ....ANSWER ...-acknowledge, introduce, duration, explanation, thank you Press Ganey - ....ANSWER ...-provides patient service satisfaction surveys, used for both public relations & performance improvement KPI - ....ANSWER ...-Key Performance Indicator KPI Example - ....ANSWER ...-Preregistration percentage, wait times, accuracy rate, pos collections, productivity HEAT - ....ANSWER ...-Hear them out, empathize with the customer, apologize, take responsibility for actions PPE - ....ANSWER EMTALA - ....ANSWER ...-personal protective equipment ...-Emergency Medical Treatment and Active Labor Act ....COPYRIGHT ©️ 2025 ALL RIGHTS RESERVED...TRUSTED & VERIFIED 1