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BIGGBY EXAM 2025 QUESTIONS AND ANSWERS What is the correct version of P of PERC - ....ANSWER ...-Perception by customers that we respect their time and move them as quickly as possible What is the correct version of E of PERC - ....ANSWER ...-Every customer leaves the store in a better mood than when the customer arrived What is the correct version of R of PERC - ....ANSWER ...-Recognize each customer as an individual What is the correct version of C of PERC - ....ANSWER ...-Consistently produce a high quality beverage What is the mission statement - ....ANSWER ...-Create one new biggby coffee fanatic per day,per store, who will actively promote us to others Which pair of procedures most directly affect P of PERC - ....ANSWER ...-Great customers within three steps of the door; thank customers for their patience when service is slow Which pair of procedures most directly affect E of PERC - ....ANSWER ...-Engage customers with energy, excitement,and enthusiasm; run laps every 15 minutes …FOR DTUDY PURPOSES ONLY…©️2025 ALL RIGHTS RESERVED… 1