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BIGGBY TRAINING PAGES 1-12 IN WORKBOOK EXAM 2025 QUESTIONS AND ANSWERS What is P in PERC? - ....ANSWER ...-Perception by customers that we respect their time and move them as quickly as possible. What is E in PERC? - ....ANSWER ...-Every customer leaves the store in a better mood than when the customer arrived. What is R in PERC? - ....ANSWER ...-Recognize each customer as an individual. What is C in PERC? - ....ANSWER ...-Consistently produce a high quality beverage. What activities require that you wash your hands? - ....ANSWER ...-Every time you cough or sneeze, after handling cash, after handling trash, after touching hair or face, after eating, or when your judgment tells you too. How many sheets of paper towel is plenty? - ....ANSWER What does FIFO stand for? Why do we use it? - ....ANSWER ...-2 sheets ...-FIFO stands for, 'first in, first out,' We use it to ensure proper product rotation. We can make sure it happens by doing it with all of our products. …FOR DTUDY PURPOSES ONLY…©️2025 ALL RIGHTS RESERVED… 1